Shipping and returns

How we ship your package

Packages are generally sent within 2 days after receipt of payment and are shipped via UPS Standard Shipping.  Please contact us at 336.275.1202 if you would like to inquire about expedited shipping.

Shipping fees include handling and packing fees as well as shipping costs. Shipping fees vary according to total weight of the shipment.  Your package will be sent at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items will be well packaged and protected.

Returns

Earthworks Gallery wants all customers to be happy with every purchase. If your purchase does not meet your needs, or you are not satisfied with the item received, you may return it to us within 7 days in the original condition and in same packaging material for a full refund of the purchase price. Returns made after 7 days but within 30 days will receive credit for a future gallery purchase. There are no returns more than 30 days after purchase. There is no credit for shipping and handling charges and return shipping is the customer’s responsibility..